LIST OF THE FRONTLINE SERVICES

Updated as of November 28, 2024

To conduct ocular inspection of real properties located in barangays of District 1

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction:	G2C – Government to Citizen G2G – Government to Government
Who may Avail:	Tax Declarant/Owner, Authorized Representative of the Declarant/Owner & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. Owner/Authorized Rep
2. Payment OR of Fees	2. Municipal Treasurer’s Office

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accompanies the Assessment Team during ocular inspection and submits the accomplished Sworn Statement.	1.1. Notifies the client about the schedule the ocular inspection.	None	10 minutes	AC MASSO
	1.2. Travel towards the location of the property & conduct actual survey on the property requested for ocular inspection. Give the sworn statement.	None	2 hours	TM Aide, AC & LAOO MASSO
	1.3. Retrieves and reviews the Sworn Statement & travel back to office station.	None	3 hours	LAOO MASSO
	2.1. Encodes the Inspection Report	None	1 hour & 30 minutes	AC MASSO
	2.2. Checks data entries and prints the Inspection Report	None	30 minutes	LAOO MASSO
	2.3. Verifies & signs the Inspection Report	None	30 minutes	MA MASSO
3. Receives the Inspection Report.	3.1. Records report in the logbook. Issues the Inspection Report to the client.	None	20 minutes	AC MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) form and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to place the accomplished CSS form in the feedback drop box.	None	20 minutes	AC MASSO
TOTAL:			8 hours and 20 minutes

To conduct ocular inspection of real properties located in barangays of District 2

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction:	G2C – Government to Citizen G2G – Government to Government
Who may Avail:	Tax Declarant/Owner, Authorized Representative of the Declarant/Owner & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. Owner/Authorized Rep
2. Payment OR of Fees	2. Municipal Treasurer’s Office

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accompanies the Assessment Team during ocular inspection and submits the accomplished Sworn Statement.	1.1. Notifies the client about the schedule the ocular inspection.	None	10 minutes	AC MASSO
	1.2. Travel towards the location of the property & conduct actual survey on the property requested for ocular inspection. Give the sworn statement.	None	3 hours	TM Aide, AC & LAOO MASSO
	1.3. Retrieves and reviews the Sworn Statement & travel back to office station.	None	4 hours	LAOO MASSO
	2.1. Encodes the Inspection Report	None	1 hour & 30 minutes	AC MASSO
	2.2. Checks data entries and prints the Inspection Report	None	30 minutes	LAOO MASSO
	2.3. Verifies & signs the Inspection Report	None	30 minutes	Municipal Assessor MASSO
3. Receives the Inspection Report.	3.1. Records report in the logbook. Issues the Inspection Report to the client.	None	20 minutes	AC MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) form and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to place the accomplished CSS form in the feedback drop box.	None	20 minutes	AC MASSO
TOTAL:			10 hours and 20 minutes

To conduct ocular inspection of real properties located in barangays of District 3

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction:	G2C – Government to Citizen G2G – Government to Government
Who may Avail:	Tax Declarant/Owner, Authorized Representative of the Declarant/Owner & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. Owner/Authorized Rep
2. Payment OR of Fees	2. Municipal Treasurer’s Office

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accompanies the Assessment Team during ocular inspection and submits the accomplished Sworn Statement.	1.1. Notifies the client about the schedule the ocular inspection.	None	10 minutes	AC MASSO
	1.2. Travel towards the location of the property & conduct actual survey on the property requested for ocular inspection. Give the sworn statement.	None	4 hours	TM Aide, AC & LAOO MASSO
	1.3. Retrieves and reviews the Sworn Statement & travel back to office station.	None	5 hours	TM Aide, AC & LAOO MASSO
	2.1. Encodes the Inspection Report	None	1 hour & 30 minutes	AC MASSO
	2.2. Checks data entries and prints the Inspection Report	None	30 minutes	LAOO MASSO
	2.3. Verifies & signs the Inspection Report	None	30 minutes	Municipal Assessor MASSO
3. Receives the Inspection Report.	3.1. Records report in the logbook. Issues the Inspection Report to the client.	None	20 minutes	AC MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) form and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to place the accomplished CSS form in the feedback drop box.	None	20 minutes	AC MASSO
TOTAL:			12 hours & 20 minutes

To conduct ocular inspection of real properties located in barangays of District 4

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction:	G2C – Government to Citizen G2G – Government to Government
Who may Avail:	Tax Declarant/Owner, Authorized Representative of the Declarant/Owner & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. Owner/Authorized Rep
2. Payment OR of Fees	2. Municipal Treasurer’s Office

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accompanies the Assessment Team during ocular inspection and submits the accomplished Sworn Statement.	1.1. Notifies the client about the schedule the ocular inspection.	None	10 minutes	AC MASSO
	1.2. Travel towards the location of the property & conduct actual survey on the property requested for ocular inspection. Give the sworn statement.	None	5 hours	TM Aide, AC & LAOO MASSO
	1.3. Retrieves and reviews the Sworn Statement & travel back to office station.	None	6 hours	TM Aide, AC & LAOO MASSO
	2.1. Encodes the Inspection Report	None	1 hour & 30 minutes	AC MASSO
	2.2. Checks data entries and prints the Inspection Report	None	30 minutes	LAOO MASSO
	2.3. Verifies & signs the Inspection Report	None	30 minutes	MA MASSO
3. Receives the Inspection Report.	3.1. Records report in the logbook. Issues the Inspection Report to the client.	None	20 minutes	AC MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) form and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to place the accomplished CSS form in the feedback drop box.	None	20 minutes	AC MASSO
TOTAL:			14 hours and 20 minutes

This is to make a Tax Declaration of a newly discovered real property.

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction:	G2C-Government to Citizen G2G-Government to Government
Who may Avail:	Tax Declarant/Owner, Authorized Representative of the Declarant/Owner & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID or Authorization/SPA (2 photocopy)	1. Owner/Authorized Representative
2. Inspection Report of the MASSO (1 original copy)	2. Office of the Municipal Assessor
3. 2 Pictures of the Property (1 original copy)	3. Owner
4. Cedula number, date & place taken	4. Barangay Treasurer/ Municipal Treasurer’s Office
5. RPT Tax Payment of Current Year (2 photocopy)	5. Municipal Treasurer’s Office
(Situational Requirements)
For ROD issued titles:
1. Electronic copy of the Title (1 original copy)	1. Register of Deeds– Malaybalay
2. Approved Plan/V-37, A&D Certification, Order: approval of Application with authenticated conveyance, Numbered Free Patent application form & Affidavit of 2 disinterested person (situational) (1 original copy)	2. CENRO – Don Carlos, Bukidnon
3. Certificate of Actual Occupancy (1 original copy)	3. Punong Barangay
4. 10 years RPT Back Tax (2 photocopy)	4. Municipal Treasurer’s Office – Kitaotao
For DAR issued Titles: (1 original copy)
1. Certified True Copy of the Title (1 original copy)	1. DAR – Kitaotao Municipal Hall
2. DAR Project Beneficiary Certificate (1 original copy)	2. DAR – Kitaotao Municipal Hall
3. Approve Plan (2 photocopy)	3. DAR – Kitaotao Municipal Hall
4. Certificate of Actual Occupancy (1 original copy)	4. Punong Barangay
5. 10 years RPT Back Tax (2 photocopy)	5. Treasurer’s Office – Kitaotao
For Land with Court Decisions:
1. Certificate of Finality (1 original copy)	1. Clerk of Court
2. Approved Plan/V-37 or Certificate of Land Disposition, A&D Certification (1 original copy)	2. CENRO – Don Carlos
3. 10 years RPT Back Tax (2 photocopy)	3. Treasurer’s Office – Kitaotao
For Untitled Lands: (1 original copy)
1. Approved Plan/V-37 or Certificate of Land Disposition, A&D Certification & Affidavit of 2 Disinterested Persons (1 original copy)	1. CENRO – Don Carlos, Bukidnon or DENR 10 – Puntod, CDO
2. Certificate of Actual Occupancy (1 original copy)	2. Punong Barangay
3. 10 years RPT Back Tax (2 photocopy)	3. Treasurer’s Office – Kitaotao
For Building: (1 original copy)
1. Building Plan & Building Permit (1 original copy)	1. Engineering Office, Kitaotao
2. Certificate of Occupancy (1 original copy)	2. Punong Barangay
For Machinery:
1. Purchase Receipt (2 photocopy)	1. Business Establishment

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Provides Request Form and evaluates the required documents according to the Checklist of Requirements	1.1. Provides Request Form and evaluates the required documents according to the Checklist of Requirements	None	30 minutes	AC-I/ AC-III MASSO
– If the evaluated documents are incomplete, asks for the Checklist of Requirements Form and secures the lacking documents.	1.2. If the submitted documents are lacking, returns the submitted documents. Advises client to secure the required documents and gives a copy of the Checklist Form. End of Service	None	20 minutes	AC-I/ AC-III MASSO
– If the required documents are complete, accomplishes the Sworn Statement.	1.3. If the required documents are complete, let the client accomplish the Sworn Statement.	None	50 minutes	AC-I/ AC-III MASSO
	2.1. Prepares the Assessment Documents:
	2.2. Assigns PIN in the FAAS form & QGIS per parcel	None	50 minutes	TM AIDE MASSO
	2.3. Appraises & assess Property per parcel	None	50 minutes	LAOO I MASSO
	2.4. Encodes the Property Appraisal & Assessment	None	1 hour & 30 minutes	LAOO I MASSO
	2.5. Reviews of Property Assessment Computation & data entries for printing of the assessment documents	None	50 minutes	LAOO III MASSO
2. Pays 10 years Back Tax at the Municipal Treasurer’s Office & submit the RPT Official Receipt payment to the Assessor Office	2.6. Instructs the client to pay the10 years Back Tax at the Municipal Treasurer Office	Tax Due	5 minutes upon receipt of Billing Statement	RCC/MT MTO
	2.7. Retrieves the RPT Official Receipt & photocopies the documents	None	30 minutes	AC I MASSO
	2.8. Prints the FAAS, Tax Declaration, NOA & Inspection Report	None	30 minutes	LAOO III
	2.9. Verifies & signs the FAAS, Tax Declaration, NOA & Inspection Report & its supporting documents	None	50 minutes	Municipal Assessor MASSO
	2.10. Uploads the Geo-package to PASSO Tax Mapping Department via email	None	30 minutes	TM AIDE MASSO
	2.11. Segregates the assessment documents for transmittal & office file	None	30 minutes	AC III MASSO
3. Receives the assessment documents.	3.1. Records documents in the logbook. Issues the assessment documents to the client.	None	20 minutes	AC I MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) form and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to drop the accomplished CSS form in the feedback drop box.	None	20 minutes	AC I MASSO
TOTAL:			9 hours and 15 minutes

To cancel the Tax Declaration in cases of abolishment of property, duplication of assessment, finality of judgment or transfer of ownership.

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction:	G2C-Government to Citizen G2G-Government to Government
Who may Avail:	Tax Declarant, Authorized Representative of the Declarant & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID Card or Authorization/SPA (2 photocopy)	1. Owner/ Authorized Representative
2. Letter Request (1 original copy)	2. Owner/ Authorized Representative
3. Barangay Certification (1 original copy)	3. Punong Barangay
4. Pictures of the Property in 2 angles (1 electronic copy)	4. Owner
5. Inspection Report (2 original copy)	5. Municipal Assessor’s Office
6. CEDULA number, date & place taken	6. BTO/MTO
7. RPT Tax Payment (1 photocopy)	7. MTO
8. Tax Clearance of Current Year (1 original copy)	8. MTO

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes Request Form and submits the required documents.	1.1. Provides Request Form and evaluates the required documents according to the Checklist of Requirements.	None	30 minutes	AC-I/ AC-III
– If the evaluated documents are incomplete, asks for the Checklist of Requirements Form and secures the lacking documents.	1.2. If the submitted documents are lacking, return the submitted documents. Advises client to secure the required documents and gives a copy of the Checklist Form. End of Service	None	20 minutes	AC-I/ AC-III
– If the required documents are complete, accomplishes the Sworn Statement.	1.3. If the required documents are complete, let the client accomplish the Sworn Statement.	None	50 minutes	AC-II/ AC-III
	2. Prepares the Assessment Documents:
	2.1. Validates PIN in the FAAS form & QGIS	None	50 minutes	TM AIDE MASSO
	2.2. Encodes the Property Appraisal & Assessment	None	1 hour & 30 minutes	LAOO I MASSO
	2.3. Reviews of Property Assessment data entries & photocopy the documents		30 minutes	LAOO III MASSO
	2.4. Prints the cancelled Tax Declaration, Inspection Report & Notice of Cancellation	None	30 minutes	LAOO III MASSO
	2.5. Verifies & signs the Assessment & its supporting documents	None	50 minutes	Municipal Assessor MASSO
	2.6. Segregates the assessment documents for transmittal	None	30 minutes	AC III MASSO
3. Receives the assessment documents.	3.1. Records documents in the logbook. Issues the assessment documents to the client.	None	20 minutes	AC-I MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to drop the accomplished CSS form in the feedback drop box.	None	20 minutes	AC-I MASSO
TOTAL:			7 hours

To indicate in the Tax Declaration the new property classification such as Residential, Agricultural, Commercial, Industrial, Mineral, Special or Timber.

Office or Division:	Municipal Assessor’s Office
Classification:	Simple
Type of Transaction:	G2C-Government to Citizen G2G-Government to Government
Who may Avail:	Tax Declarant, Authorized Representative of the Declarant & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. Owner/Authorized Representative
2. Payment OR of Fee & Charges	2. MTO

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes Request Form and submits the required documents.	1.1. Provides Request Form and evaluates the required documents according to the Checklist of Requirements.	None	10 minutes	AC-II/ AC-III MASSO
– If the evaluated documents are incomplete, asks for the Checklist of Requirements Form and secures the lacking documents.	1.2. If the submitted documents are lacking, return the submitted documents. Advises client to secure the required documents and give a copy of the Checklist Form. End of Service	None	10 minutes	AC-II/ AC-III MASSO
– If the required documents are complete, Pays the fees to the Treasurer’s Office & submits the Official Receipt of payment to the Assessor Office	1.3. If the required documents are complete, Instructs the client to pay the corresponding fees to the Treasurer’s Office:	None	10 minutes	AC-II/ AC-III MASSO
• Certification	• Certification	300.00	Situational	RCC/MT MTO
• Sketch Plan	• Sketch Plan	350.00
• Plain Copy	• Plain Copy	30.00
	2.1. Retrieves the OR of payment:	None	5 minutes	LAOO III MASSO
	2.2. Encodes and prints Certification	None	30 minutes	LAOO MASSO
	2.3. Signs the document	None	10 minutes	Municipal Assessor MASSO
3. Receives the documents.	3.1. Records documents in the logbook. Issues the documents to the client.	None	10 minutes	AC-II
4. Accomplishes the Client Satisfaction Form (CSS) and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instruct the client to drop the accomplished CSS form in the feedback drop box.	None	20 minutes	AC-II
TOTAL:			1 hour and 45 minutes

To indicate in the Tax Declaration the new property classification such as Residential, Agricultural, Commercial, Industrial, Mineral, Special or Timber.

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction:	G2C-Government to Citizen G2G-Government to Government
Who may Avail:	Tax Declarant, Authorized Representative of the Declarant & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. Owner/ Authorized Representative
2. Letter Request (1 original copy)	2. Owner/ Authorized Representative
3. Land Use Certification (1 original copy)	3. Municipal Planning Development Office
4. Pictures of the Property in 2 angles (1 printed/electronic copy)	4. Owner/ Authorized Representative
5. Inspection Report (2 original copy)	5. Assessor’s Office
6. CEDULA number, date & place taken	6. Barangay/MTO
7. RPT Tax Payment (1 photocopy)	7. MTO
8. Tax Clearance of Current Year (1 original copy)	8. MTO

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplish Request Form and submits the required documents.	1.1. Provides Request Form and evaluates the required documents according to the Checklist of Requirements.	None	30 minutes	AC-II/ AC-III MASSO
– If the evaluated documents are incomplete, asks for the Checklist of Requirements Form and secures the lacking documents.	1.2. If the submitted documents are lacking, returns the submitted documents. Advises client to secure the required documents and gives a copy of the Checklist Form. End of Service	None	20 minutes	AC-II/AC-III MASSO
– If the required documents are complete, accomplishes the Sworn Statement.	1.3. If the required documents are complete, let the client accomplish the Sworn Statement.	None	50 minutes	AC-II/ AC-III MASSO
	2. Prepares the Assessment Documents:
	2.1. Validates PIN	None	50 minutes	TM AIDE MASSO
	2.2. Verifies TD History		4 hours	AC III MASSO
	2.3. Encodes Property Appraisal & Assessment	None	1 hour & 30 minutes	LAOO I MASSO
	2.4. Checks data entries & photocopy the documents	None	30 minutes	LAOO III MASSO
	2.5. Prints the FAAS, Tax Declaration, NOA & Inspection Report	None	30 minutes	LAOO III MASSO
	2.6. Verifies & signs the printed and supporting documents	None	30 minutes	Municipal Assessor MASSO
	2.7. Segregates the assessment documents for transmittal	None	30 minutes	AC III MASSO
3. Receives the assessment documents.	3.1. Records documents in the logbook. Issues the assessment documents to the client.	None	20 minutes	AC-II MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to drop the accomplished CSS form in the feedback drop box.	None	20 minutes	AC-II MASSO
TOTAL:			11 hours

To schedule the conduct of actual ocular inspection of the property.

Office or Division:	Municipal Assessor’s Office
Classification:	Simple
Type of Transaction:	Government to Citizen, Government to Government
Who may Avail:	Tax Declarant/Owner, Authorized Representative of the Declarant/Owner & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. Owner/Authorized Representative

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes Request Form and submits the required documents.	1.1. Provides Request Form and evaluate the required documents according to the checklist of requirements.	None	30 minutes	AC MASSO
– If the evaluated documents are incomplete, asks for the Checklist of Requirements Form and secures the lacking documents.	1.2. If the submitted documents are lacking, return the submitted documents. Advises client to secure the required documents and give a copy of the Checklist Form. End of Service.	None	20 minutes	AC MASSO
– If the documents are complete, pays the Inspection Fee at the Treasurer’s Office and submit the Official Receipt of payment to the Assessor Office	1.3. If the required documents are complete, advises the client to pay the Inspection Fee at the Treasurer’s Office. (No Inspection Fees for new properties requested for declaration)	None	10 minutes	AC MASSO
• 1^st District Barangays	• 1^st District Barangays	₱600.00	5 minutes upon receipt of Billing Statement	RCC/ MT MTO
• 2^nd District Barangays	• 2^nd District Barangays	₱700.00
• 3^rd District Barangays	• 3^rd District Barangays	₱800.00
• 4^th District Barangays	• 4^th District Barangays	₱1,000.00
	2.1. Retrieve the OR.	None	10 minutes	LAOO MASSO
	2.2. Schedule the ocular inspection.		20 minutes	Municipal Assessor MASSO
3. Receives the Notice of Inspection & Sworn Statement.	3.1. Records the NOI in the logbook. Issues the Notice of Inspection to the client.	None	20 minutes	AC MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to drop the accomplished CSS form in the feedback drop box.	None	20 minutes	AC MASSO
TOTAL:			12 hours and 15 minutes

To revise the Tax Declaration in order to correct its clerical error, conforms with the issued title, changes its improvement, depreciation or the physical obsolescence of the real property and/or annotate or cancel its encumbrances.

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction:	G2C-Government to Citizen G2G-Government to Government
Who may Avail:	Tax Declarant, Authorized Representative of the Declarant & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. OWNER/ Authorized Representative
2. Letter Request (1 original copy)	2. OWNER/ Authorized Representative
3. CEDULA number, date & place taken	3. Barangay Treasurer/MTO
For DAR issued Titles: (original)	4. Municipal Treasurer’s Office
5. Tax Clearance of Current Year (1 original copy)	5. Municipal Treasurer’s Office
(Situational Requirements)
For Untitled Lands: (original)	1. Municipal Assessor’s Office
2. Pictures of the Property in 2 angles (1 printed/electronic copy)	2. Owner
3. Certified Copy of Title (1 original copy)	• Barangay Treasurer/MTO-Kitaotao
4. Barangay Certification (1 original copy)	4. Punong Barangay
5. Registered Real Estate Mortgage or Bail Bond (1 original copy)	5. ROD
6. Notarized Certification of Released of Real Estate Mortgage/Court Order of Bail Bond (1 original copy)	6. Bank/Clerk of Court

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes Request Form and submits the required documents.	1.1. Provides Request Form and evaluates the required documents according to the Checklist of Requirements.	None	30 minutes	AC-II/ AC-III MASSO
– If the evaluated documents are incomplete, asks for the Checklist of Requirements Form and secures the lacking documents.	• If the documents are lacking, return the submitted documents and advise client to secure the requirements in the Checklist Form.	None	20 minutes	AC-II/AC-III MASSO
– If the required documents are complete, accomplishes the Sworn Statement.	1.3. If the required documents are complete, let the client accomplish the Sworn Statement.	None	50 minutes	AC-II/AC-II MASSO
	2. Prepares the Assessment Documents:
	2.1. Validates PIN	None	50 minutes	TM AIDE
	2.2. Verifies TD History	None	4 hours	AC III
	2.3. Encodes Property Appraisal & Assessment	None	1 hour & 30 minutes	LAOO I MASSO
	2.4. Checks data entries & photocopies the documents	None	30 minutes	LAOO III MASSO
	2.5. Prints the FAAS, Tax Declaration, NOA & Inspection Report	None	30 minutes	LAOO III MASSO
	2.6. Verifies & signs the printed and supporting documents	None	50 minutes	Municipal Assessor MASSO
	2.7. Uploads of the Geo-package to PASSO Tax Mapping Department via email	None	20 minutes	TM AIDE MASSO
	2.8. Segregates the assessment documents	None	30 minutes	AC III MASSO
3. Receives the assessment documents.	3.1. Records documents in the logbook. Issues the assessment documents to the client.	None	20 minutes	AC-II MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to drop the accomplished CSS form in the feedback drop box.	None	20 minutes	AC-II MASSO
TOTAL:			10 hours and 50 minutes

To segregate the land area of the property according to its approved subdivision plan.

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction:	G2C-Government to Citizen G2G-Government to Government
Who may Avail:	Tax Declarant, Authorized Representative of the Declarant & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. OWNER/ Authorized Representative
2. Approved Plan & V-37	2. CENRO – Don Carlos, Bukidnon or DENR 10 – Puntod, CDO or DAR – Kitaotao Municipal Hall
3. CEDULA number, date & place taken	3. Barangay/MTO
4. RPT Tax Payment (1 photocopy)	4. MTO
5. Tax Clearance of Current Year (1 original copy)	5. MTO

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes Request Form and submits the required documents.	1.1. Provides Request Form and evaluates the required documents according to the Checklist of Requirements.	None	30 minutes	AC-I/ AC-III MASSO
– If the evaluated documents are incomplete, asks for the Checklist of Requirements Form and secures the lacking documents.	– If the documents are lacking, return the submitted documents and advise client to secure the requirements in the Checklist Form.	None	20 minutes	AC-I/ AC-III MASSO
– If the required documents are complete, accomplishes the Sworn Statement.	1.3. If the required documents are complete, let the client accomplish the Sworn Statement.	None	50 minutes	AC-I/ AC-III MASSO
	2. Prepares the Assessment Documents:
	2.1. Validates PIN	None	50 minutes	TM AIDE MASSO
	2.2. Encodes Property Appraisal & Assessment	None	1 hour & 30 minutes	LAOO I MASSO
	2.3. Checks data entries & photocopy the documents	None	30 minutes	LAOO III MASSO
	c. GR 2003	None	30 minutes	LAOO III MASSO
	2.5. Verifies & signs the printed and supporting documents	None	50 minutes	Municipal Assessor MASSO
	2.6. Uploads of the Geo-package to PASSO Tax Mapping Department via email	None	20 minutes	TM AIDE MASSO
	2.7. Segregates the assessment documents for transmittal & for office file	None	30 minutes	AC III MASSO
3. Receives the assessment documents.	3.1. Records documents in the logbook. Issues the assessment documents to the client.	None	20 minutes	AC-II MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instruct the client to drop the accomplished CSS form in the feedback drop box.	None	20 minutes	AC-II MASSO
TOTAL:			7 hours and 20 minutes

To issue a certified copy of Tax Declaration history of the real property reflecting its Tax Declaration Number, Owner, Total Land Area, Lot Number, Encumbrance & Memoranda from current down to its first property declation.

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction	G2C-Government to Citizen G2G-Government to Government
Who may Avail:	Tax Declarant/Owner, Authorized Representative of the Declarant/Owner & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. Owner/ Authorized Representative
2. Payment OR of Fees (2 photocopies)	2. MTO

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplish Request Form and submit the required documents.	1.1. Provide Request Form and evaluate the required documents according to the Checklist of Requirements.	None	30 minutes	AC-I/AC-III MASSO
– If the evaluated documents are incomplete, ask for the Checklist of Requirements Form and secure the lacking documents.	1.2. If the submitted documents are lacking, return the submitted documents. Advise client to secure the required documents and give a copy of the Checklist Form. End of Service	None	20 minutes	AC-I/ AC-III MASSO
– If the required documents are complete, pays the Records Verification fee at the Mun. Treasurer’s Office & submits the Official Receipt of payment to the Assessor Office	1.3. If the required documents are complete, let the client pay the Records Verification fee at the Mun. Treasurer’s Office & submit the Official Receipt.	₱600.00	5 minutes upon receipt of Billing Statement	RCC/MT MTO
	2.1. Retrieves the OR of payment and prepares the Assessment Documents	None	10 minutes	AC III MASSO
	2.2. Validates PIN	None	1 hour	TM AIDE MASSO
	2.3. Searches Tax Declaration of the property from current down to its first property declaration	None	4 hours	AC III MASSO
	2.4. Encodes and prints Property History	None	1 hour & 30 minutes	LAOO I MASSO
	2.5. Verifies the data entries & photocopy the tax declarations	None	50 minutes	LAOO III MASSO
	2.6. Prints the Records’ Verification form	None	30 minutes	LAOO III MASSO
	2.7. Certifies the Record Verification History	None	20 minutes	Municipal Assessor MASSO
3. Receives the Records Verification.	3.1. Records documents in the logbook. Issues the Records Verification to the client.	None	20 minutes	AC-II MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to drop the accomplished CSS form in the feedback drop box.	None	20 minutes	AC-I MASSO
TOTAL:			10 hours and 5 minutes

This is to transfer the real property to its new owner.

Office or Division:	Municipal Assessor’s Office
Classification:	Complex
Type of Transaction	G2C-Government to Citizen G2G-Government to Government
Who may Avail:	Tax Declarant/Owner, Authorized Representative of the Declarant/Owner & Coordinating Offices

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. ID, Authorization/SPA, Conveyance (1 photocopy)	1. Owner/ Authorized Representative
2. Notarized Registered Deed of Conveyance (ROD registered if applicable) (1 original copy)	2. Owner
3. CEDULA number, date & place taken	3. BTO/ Municipal Treasurer’s Office
4. RPT Tax Payment & Tax Clearance of Current Year	4. Municipal Treasurer’s Office
(Situational Requirements)
For ROD issued Titles
1. Electronic copy of the Title: (1 original copy)	1. Register of Deeds – Malaybalay
2. E-Certificate Authorizing Registration: (1 original copy)	2. BIR – Malaybalay City
3. Transfer Tax Official Receipt (2 photocopies)	3. Municipal Treasurer’s Office
For DAR issued Titles:
1. Certified True Copy of the Title (1 original copy)	1. DAR – Kitaotao Municipal Hall
2. DAR Project Beneficiary Certificate (1 original copy)	2. DAR – Kitaotao Municipal Hall
3. DAR Clearance (1 original copy)	3. DAR – Kitaotao Municipal Hall
For Land with Court Decisions:
1. Certificate of Finality: (1 original copy)	1. Clerk of Court
2. Transfer Tax Official Receipt (2 photocopies)	2. Municipal Treasurer’s Office
For Untitled Lands:
1. Approved Plan/V-37 (1 original copy)	1. CENRO – Don Carlos
2. Transfer Tax Official Receipt (2 photocopies)	2. Municipal Treasurer’s Office

CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes Request Form and submits the required documents.	1.1. Provides Request Form and evaluates the required documents according to the Checklist of Requirements.	None	30 minutes	AC-I/AC-III MASSO
– If the evaluated documents are incomplete, asks for the Checklist of Requirements Form and secures the lacking documents.	1.2. If the submitted documents are lacking, return the submitted documents, advises client to secure the required documents and gives a copy of the Checklist Form. End of Service	None	20 minutes	AC-II/AC-III MASSO
– If the required documents are complete, accomplishes the Sworn Statement.	1.3. If the required documents are complete, let the client accomplish the Sworn Statement.	None	50 minutes	AC-II/AC-III MASSO
	2. Prepares the Assessment Documents:
	2.1. Validates PIN	None	50 minutes	TM AIDE MASSO
	2.2. Verifies the Tax Declaration History	None	4 hours	AC III MASSO
	2.3. Encodes Property Appraisal & Assessment	None	1 hour & 30 minutes	LAOO I MASSO
	2.4. Checks data entries & photocopy the documents	None	30 minutes	LAOO III MASSO
	2.5. Prints the FAAS, Tax Declaration, NOA & Inspection Report	None	30 minutes	LAOO III MASSO
	2.6. Verifies & signs the printed and supporting documents	None	50 minutes	Municipal Assessor MASSO
	2.7. Uploads of the Geo-package to PASSO Tax Mapping Department via email	None	20 minutes	TM AIDE MASSO
	2.8. Segregates the assessment documents for transmittal & for office file	None	30 minutes	AC III MASSO
3. Receives the assessment documents.	3.1. Records documents in the logbook. Issues the assessment documents to the client.	None	20 minutes	AC-II MASSO
4. Accomplishes the Client Satisfaction Survey (CSS) and drops in the feedback drop box.	4.1. Gives CSS form for service feedback. Instructs the client to drop the accomplished CSS form in the feedback drop box.	None	20 minutes	AC-I MASSO
TOTAL:			11 hours and 20 minutes